Service performance that facilitates our customers’ purpose through people empowerment

An Integrated facility Service solution generates workflow synergies that, together with management optimisation, create value. 
The cornerstones of the DAY approach to Facility Management are people and processes. Motivated people and a continuous focus on processes result in cost reductions in the form of synergies and integration.

People, planning and an optimal solution create efficiency and a consistent high – quality service:

  • DAY specialises in developing processes and methods
  • A large – scale operation reduces costs and optimises procurement
  • By analysing the needs of our clients, we arrive at an appropriate Solution Design and Service Level Agreement
  • DAY follows best practices and makes continual improvements 
  • DAY focuses on innovation and international development

Cooperation, team spirit and voluntarily mobility across work areas enhance flexibility and job satisfaction:

  • Multi-tasking employees have higher job satisfaction and retention rates and more consistent quality
  • It is simple to scale the immediate service level up or down
  • DAY employees are committed to the entire workplace and the entire DAY team
  • The working day is optimised instead of being on standby, employees can carry out other assignments
  • This service delivery system has high levels of utilization

Know – how and best practices generate horizontal knowledge transfer between industries. Different clients can benefit from the same operational set-up:

  • Different companies can share large – scale service solutions and optimise facility usage, for example by sharing catering
  • Specialist functions are shared between several clients, for example engineers and technical staff
  • Clients in the same geographical area can take advantage of the same service solutions. 

A transparent and streamlined value chain makes management more efficient and eliminates duplicated functions:

  • A single point of contact shortens and optimises lines of communication
  • Account managers and supported by off-site competence centres (with single-service experts) and back – office functions
  • Pricing risks are eliminated through transparent, planned process and a fixed monthly fee.

We care for your business as if it were our own. This is why we continuously aim for improved service performance that facilitates your purpose through greater people empowerment.

  • Bilingual PA
  • Executive PA
  • Secretary
  • Receptionist
  • Back Office personnel
  • Office Manager
  • 2 Alexander Road Ikoyi Lagos Nigeria
  • +234 908292032 | +44 816 748 3886
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